Common Questions & Answers

Entry requirements depend on your nationality. Travelers from visa-exempt countries may need an approved ETA-IL, while others may require a visa.We strongly recommend applying for ETA-IL only through the official Israeli government website and avoiding third-party application services.

Your journey begins with pickup from your hotel in Amman and transfer to the Jordanian terminal at King Hussein Bridge. After completing the Jordanian departure procedures, you will take the official border shuttle to the Allenby Bridge terminal, where you will complete immigration, security and customs procedures.After crossing, your driver and licensed tour guide will meet you outside the terminal to begin your guided tour.

Allenby Bridge opens at approximately 8:00 AM and closes in the late afternoon. The crossing is closed on Saturdays.Opening hours may change during holidays or special circumstances, so we recommend confirming the schedule before travel.

The crossing usually takes around 1–2 hours, but processing times can vary depending on immigration, security procedures and the number of travelers at the border.To make the most of your guided tour on Day 1, you should leave your hotel in Amman at 7:00 AM sharp.

No. Israeli immigration issues a separate entry card instead of placing an entry stamp in your passport.You should keep this entry card with your passport throughout your stay and until you leave.

Yes. Drones, binoculars, walkie-talkies and satellite phones should not be brought unless you have the required authorization. These items may be restricted at the border.

After completing immigration, security and customs procedures, exit the terminal and meet your driver and tour guide at the designated meeting point outside the terminal.

We recommend carrying some Jordanian dinars and Israeli shekels for border-related expenses and small payments. Some fees may be payable by card or online, but having cash available can be useful during the crossing.

Yes. The tour is suitable for families with children. Please let us know the children’s ages in advance so transportation and other arrangements can be prepared accordingly.

The tour includes moderate walking, especially in Jerusalem’s Old City and at the holy sites. Comfortable walking shoes are strongly recommended.

A deposit is required to confirm your booking, with the remaining balance due before the tour begins. Full payment details and cancellation terms will be provided with your booking confirmation.

No. A licensed tour guide is included on Day 1 for the guided tour of Jerusalem and Bethlehem.Day 2 is free time in Jerusalem without a guide until you meet your driver for the transfer to Allenby Bridge.

The morning is yours to explore Jerusalem at your own pace. You can walk through the Old City, revisit places of interest, spend time in prayer, shop for souvenirs or visit additional sites.Your guide can also recommend places to visit based on your interests. At approximately 11:00 AM, you will meet your driver for the transfer to Allenby Bridge.